Hard Rock Hotel & Casino Lake Tahoe

  • Cashier - Gift Shop

    Job ID
    Regular Full-Time
  • Job Description

    From the brand that rocks the world, a career that rocks yours!



    The incumbent in this position is responsible for greeting customers, conducting cash register transactions, gift wrapping, stocking sales floor, maintaining a clean working environment and assisting guests with their needs.

    (The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.)

    1. Facilitate retail sales including customer assistance and follow up.
    2. Operate cash register and handles money.
    3. Clean and maintain the appearance of all merchandise and customer areas.
    4. Respond to customer inquires and their requests.
    5. Follow established procedures regarding gift wrapping and merchandising.

    Must be able to:

    • Use all equipment associated with the position, including but not limited to cash register, 10-key adding machine and computer keyboard.
    • Communicate effectively at all times, with customers as well as all levels of employees.
    • Effectively and efficiently move around work area.
    • Review and comprehend all necessary documentation.
    • Inspect and maintain areas for which responsible, as well as ability to distinguish between different denominations of currency and make change.
    • Twist, lift up to 20 pounds, and push/pull up to 20 pounds in order to clean, create merchandise displays, maintain inventory levels, and perform other job duties.
    • Operate in a working environment that is subject to varying levels of crowds and noise, the severity of which depends upon customer volume.


    Basic math skills and 10-key experience preferred. Verbal communication and customer service skills required. One year upscale boutique sales experience necessary. Prior money handling experience helpful. Computer skills helpful, but not required. These skills and abilities are typically acquired through completion of a high school degree or equivalent, as well as through two months of on-the-job training or equivalent experience.


    In addition to the other duties described herein, each and every employee has the following responsibilities related to compliance with laws and regulations:

    • Attend required training sessions offered by the Hard Rock Hotel and Casino Lake Tahoe.
    • Perform the duties described in compliance with local laws and regulations.
    • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
    • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the employee’s department.
    • Consult Internal Control Procedures and Policy Manuals for guidance.
    • Report illegal activity to Security or the appropriate levels of Management.

    The Hard Rock Casino Lake Tahoe-- System of Internal Control

    Everyone has a part in the internal control system at Hard Rock Casino. The roles vary depending upon what level of responsibility and the nature of involvement by the individual. Hard Rock Casino’ system of internal control integrates the activities, plans, attitudes, policies, skills and efforts of its associates working together to provide reasonable assurance that Hard Rock Casino will achieve its objectives and mission. Each Team Member is responsible for adhering to those performance programs, policies, procedures, guidelines and internal control standards established to guide the operation of Hard Rock Casino




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